Customer growth

Starise

A system that spots happy customers the moment a sale closes and invites them to leave a review — on the sites buyers actually read, with no incentives.

Client
Starise
Sector
Customer growth
Dates
2024–26
Headline result
One invite, published to every review site that matters

The problem

Most businesses ask every customer for a review at once, at the wrong time. Paid or incentivised reviews make it worse — review sites filter them out.

What we built

The system watches sales and customer records, asks only customers who just had a good experience, guides them through a short review, and shares it to each review site that matters for that business.

What changed

Reviews flow steadily from real, happy customers instead of an occasional mass email.

How it works

  1. 1

    Notice

    sales and customer records decide who is asked, and when.

  2. 2

    Ask

    a short, guided review instead of a blank text box.

  3. 3

    Share

    one review is published to each relevant review site.

  4. 4

    Stay honest

    nothing is offered in exchange; only genuinely happy customers are asked.

Results

What it delivers.

One inviteMany review sites

Each review reaches every site that matters

Right momentAsk timing

Sent when the sale closes, not on a schedule

No incentivesHonest by design

The kind of review sites trust

“Asking everyone is how you get ignored. Asking the right customer at the right moment is how trust builds.”

Binary AI Labs · Engagement lead

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